“I just started dealing with Coastal Sleep during the Covid-19 Pandemic for my Sleep Apnea after not getting very good service from another company. I was extremely impressed with the excellent customer service I received from Chelsea, Mark & Chris with the purchase of a new CPAP machine and masks. I plan on being a customer at Coastal Sleep for many years to come.”
Michael V.H.

“I can’t say enough about the wonderful experience I had with Coastal Sleep. The staff at the Langley location are amazing. I was so impressed with the care and support they offered me. Meghan is such a sweetheart and totally put me at ease on my first visit. Andrew is so patient and informative and really helped me to understand my sleep apnea and find the right CPAP for me. They truly care about their patients and it shows!”
Stacey W.

“Thanks to Simmie and the Staff I have had a great experience. Positive results within the first week. My prior experience was in 2015 with “another” Sleep Clinic and it was terrible. As a result I did not continue with the CPAP. This time was completely different! Very knowledgeable and supportive from all! Thanks folks!”
Lyle K.

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Coastal Sleep
Average rating:  
 406 reviews
 by Rullen L.
Very Satisfied
Date: December 24, 2024

I am very happy and very satisfied with the service provided by Pooja, Andrew, Jazz, and all the other staffs at Coastal Sleep Vancouver! They are very helpful, and very friendly. They will guide you through the whole process. Thank you Coastal Sleep Vancouver!

It's an honour to assist you through your sleep health journey! -the Coastal Sleep Team

Excellent Service
Date: December 20, 2024

I am very impressed with the services at Coastal Sleep clinic at Richmond location. I have been using the CPAP machine since 2020. Johnson has been very patient and with his professionalism in helping and guiding me on how to use my first and second CPAP machines. Special thanks to Billie and Kasa who always provided me with professional and excellent customer service.

Thank you for your kind words! -the Coastal Sleep Team

 by Ben
Pooja is a pro
Date: 19-12-2024

Pooja is a true professional, provided me with quality service and was highly knowledgeable in answering all my questions.
I would highly recommend working with her.

Knowledgeable, professional and quality service is what we strive for! Thank you for letting us know we were able to meet expectations -the Coastal Sleep Team

Excellent
Date: Dec. 20/24

The experience at Coastal Sleep has been fantastic. I was always greeted with a smile and always offered help with the forms etc. I can't say enough about Vanessa, Carlos and Sonya. Everything was very clear how to operate the machine and what to expect. I would highly recommend the company to anyone that has sleep apnea needs.

Happy we were able to provide you with a fantastic experience! Thank you for the recommendation -the Coastal Sleep Team

 by H. Cook
Great Experience
Date: December 19

Mohammad (at Coastal Sleep Coquitlam) guided me through setting up my CPAP treatment. Being new to CPAP, I really appreciated Mohammad's calm and relaxed manner as it helped me to feel less nervous. He was understanding and knowledgeable when I asked lots of questions. He was patient when I wanted to try several different masks. I found one that worked for me and I have felt supported by Mohammad along this journey. The front desk staff at Coastal Sleep Coquitlam are also the most friendly and nice people I have spoken with in the medical field. They are friendly and understanding if you have to change an appointment. I highly recommend Mohammad and the Coastal Sleep team in Coquitlam!

Thank you for taking the time to share your experience, we are grateful for the feedback! -the Coastal Sleep Team

 by Robby
Sincere support and service
Date: Dec.13 2024

Used to go to Clinical Sleep Solutions at White Rock , but their service dwindled and I wasn't happy. I was disappointed that I couldn't talk to them after leaving several messages and no response from my emails. So I decided to switch to Coastal Sleep and booked an appmt with Carlos. He was attentive on the phone and accomodated the time slot with my work schedule. I arrived the day of my first appmt and was impressed with Sonya's warm welcome but most of all Vanessa's amazing professionalism and caring support help me with decision to replace my old CPAP. Received the new machine on my second appmt( 2 wks) and can't say enough about Vanessa's outstanding level of service and caring support.

Thank you for choosing Coastal Sleep for all your sleep health needs! -the Coastal Sleep Team

 by Daniel
Real Professionalism
Date: 29 November 2024

Registered Respiratory Therapist Navneet Dhaliwal of Coastal Sleep was clear in explaining how to understand the data coming out of the BiPAP I had been using and introduced me to my new BiPAP. After more than ten years, she was the first to tell me the P10 mask nose pillow I was using was not the best fit. She recommended a different size and I now sleep so much better. Patient Care Coordinator April Ouyang was helpful with obtaining the proper Rx, complete preparation of documentation for submitting my insurance claim, offer me guidance about where to park my vehicle as well as my upcoming appointment with Miss Dhaliwal. Thank you to Coastal Sleep to have professional people like April and Navneet on their staff.

Thank you for taking the time to give recognition to our awesome staff! -the Coastal Sleep Team

Extremely helpful
Date: Dec. 10, 2024

I want to extend my personal gratefulness to both Damian and Navpreet for their help. I required a replacement ASV machine but had since moved to Gibsons. Very quickly, politely, and professionally, they got me connected with an affiliate in Sechelt...about 20 minutes away as opposed to an all day plus gas and ferry fare trip. They contacted Philips in the US and within a few days I was all fixed up. Just one more positive to add to a relationship started many years ago.

THank you so much for sharing! I am so glad to hear we were able to provide you with a positive experience. Always a pleasure. -the Coastal Sleep Team

Service is very good
Date: December 9, 2024

Thank you for the Coastal Richmond team. They helped me from testing to treatment and my Sleep Apnea had been improved and I got good sleep now.
Special thank to Johnson, Kasa, Billie and Carmen.

Thank you for sharing your experience with us! -the Coastal Sleep Team

 by Kelsie
Excellent Experience
Date: Dec 5, 2024

I worked with Pooja to test a CPAP machine and see if it could help me. I am so grateful to Pooja’s patience with my difficulty adjusting to treatment - she was extremely responsive to emails and switching masks etc was always no problem. I never felt any judgement for having difficulties consistently using the mask. I’m super thankful to have gone to Coastal Sleep and have Pooja in this journey.

It has been an honour to assist you along your sleep health journey- the Coastal Sleep Team

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