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I can't say enough about how kind and patient Vanessa was in dealing with me getting my CPAP. She was very informative in explaining how the machine worked, what the upkeep would be and how I could adjust the pressure and moisture to suit my needs. She always reminded me that she was a phone call away for any problems or questions that I might have. Loved the great service I received at the White Rock Clinic and Vanessa was the reason why.
Thank you Donna! We're glad that Vanessa was able to assist you.
After a not so great experience at another company, I was extremely impressed with the service provided by Sherri and Heather at Coastal Sleep in Nanaimo. They were not only very professional but took time to explain how the equipment worked, and most importantly how the results were interpreted, and how they influenced my sleep. There was no pressure to purchase anything with the decision left to my doctor and myself. Excellent service, responded quickly and thoroughly to any inquires.
Thank you Al!
I had been having extremely bad headaches for months and after extensive tests a sleep apnea test was suggested.
The clinic could not have been more helpful...every question or query was handled with kindness and efficiency.
I have had the month trial period and had seen great improvement already....this crazy thing works!!
Marielle has helped me through this journey...I highly recommend this young lady!
Thank you Laurie! We're happy to hear that CPAP is working for you.
After receiving great support and care in Vancouver's Coastal Sleep location with Paul, R.T., when my father moved into a care facility, Onkar, R.T., and Gwen in White Rock picked up my Dad's respiratory care seamlessly. When his equipment needed replacing, the White Rock team went above and beyond to facilitate this, interacting with the physician, extended health insurance program in an advocacy role, and the care facility personnel to make it happen. I am extremely grateful for the high level of responsiveness, expertise, and care from this Coastal Sleep team.
Thank you for the kind words Pat!
Thank you so much Ashley and Coastal Sleep! I was very hesitant to try the CPAP machine and Ashley was so informative and helpful. She really listened and made my experience so worth while! I can actually sleep now and for hours in a row. I feel so much better daily. Thank you again Ashley!!!
Thank you Christie. Glad to hear that you are sleeping better now!
In January of 2019 I was referred by a colleague (CPAP user ) and Client of Ashley Le at Coastal Sleep Clinic. I found Ashley to be very professional as Ashley guided me through the various steps in determining my sleep disorder and the eventual Resmed solution that has made a significant difference. Ashley's encouragement, patience and understanding greatly assisted me in this important health transistion. Ashley has continued to respond promptly to any follow up concerns I have had. I would also like to compliment your front office staff for their continued assistance. Please pass on my appreciation to Ashley and the rest of the staff. Five plus Stars.!!!
This is great to hear! Thank you for the kind words.
Friendly and highly knowledgeable staff, great communication, back and forth. Top quality equipment, excellent support. Overall pleasant experience and most importantly, my condition has improved almost instantly. I'd highly reccomend Coastal Sleep to anyone suffering with a Sleep Apnoea condition. Especially thanks to Ashley Le for her kindness and patience durning my trial period.
Thank you Julie! We'll pass your kind words to Ashley.
I was tested for sleep apnoea by another company a few years ago and the experience left me feeling like all they wanted to do was sell me a cpac machine even though my test results were good. This time my doctor recommended the people at coastal sleep in nanaimo. They were extremely professional and after testing explained the results and various methods of treatment. Never pushy. Sheri was exceptional in this respect. She fine tuned my cpac and did daily then weekly follow up. Talk about customer service, I thought those days were gone. A very happy customer that now has a great nights sleep and is feeling alot better.
Thank you Bruce! We're happy to hear that your sleep has improved.
Damien has always been so great to work with. Started seeing him in the Port Moody location, which is now moved to Coquitlam.
Very knowledgeable and easy to understand. Very helpful in every way.
Thank you Ron! We're glad to hear that Damian has been able to provide you with excellent service throughout the years.
Sherri has been a delight to work with to manage my Sleep Apnea needs. She is upbeat, professional and so knowledgeable. I have been managed by other companies that didn't come close to the service I received through Sherri at CoastalSleep. Her ongoing support and efficient response to reports needed for my medical coverage was amazing. Sherri is 100% the best person to trust with such a delicate issue as Sleep Apnea. I really appreciate her commitment to customers health. Thanks Barb
Thank you Barb! Glad to know that Sherri was able to assist you with your CPAP needs.