“I just started dealing with Coastal Sleep during the Covid-19 Pandemic for my Sleep Apnea after not getting very good service from another company. I was extremely impressed with the excellent customer service I received from Chelsea, Mark & Chris with the purchase of a new CPAP machine and masks. I plan on being a customer at Coastal Sleep for many years to come.”
Michael V.H.

“I can’t say enough about the wonderful experience I had with Coastal Sleep. The staff at the Langley location are amazing. I was so impressed with the care and support they offered me. Meghan is such a sweetheart and totally put me at ease on my first visit. Andrew is so patient and informative and really helped me to understand my sleep apnea and find the right CPAP for me. They truly care about their patients and it shows!”
Stacey W.

“Thanks to Simmie and the Staff I have had a great experience. Positive results within the first week. My prior experience was in 2015 with “another” Sleep Clinic and it was terrible. As a result I did not continue with the CPAP. This time was completely different! Very knowledgeable and supportive from all! Thanks folks!”
Lyle K.

Submit your review
1
2
3
4
5
Submit
     
Cancel

Create your own review

Coastal Sleep
Average rating:  
 229 reviews
Thank you for everything!
Date: May 1, 2023

Very grateful for this experience! Manpreet was very supportive and helpful, and made the experience as easy as possible for me. I'm very grateful to him for everything. Would highly recommend!!

Courtney, thank you for the positive review! We will make sure Manpreet gets your compliments - the Coastal Sleep Team

Amazing customer service.
Date: April 26, 2023

Vanessa at Coastal Sleep White Rock has been a pleasure to deal with. Thorough and consistent, she has been there to answer all my questions and provide amazing service. I have been a customer at this clinic for over 5 years and I can say they truly changed my life. Best sleep apnea clinic around, hands down!

Thank you for the wonderful note and recommendation Rikki! It is awesome to hear that Vanessa provided you with the care and attention you needed. - the Coastal Sleep Team

A very positive start
Date: April 23/23

I've started my sleep therapy with Vanessa & am quite impressed with her. She is being a valuable asset to my unique situation. Her compassion & patience is reassuring & uplifting. I would highly recommend Coastal Sleep to my friends & neighbors.

Alan, thank you for taking the time to share your review, it means a great deal to us. Vanessa is very dedicated to providing personalized support and high-quality care to all of our patients, and we're thrilled to hear that her compassion and patience have made a difference for you. We appreciate your recommendation and look forward to seeing you in the future! - the Coastal Sleep Team

helpful
Date: many

Thanking Simi and Onkar as well as Chris and the pleasant front line staff. For many years this office has provided me with the necessary sleep apnea equipment and also given me supportive instructions complete with follow up help. Thankyou . . .. . ... . . .... . . ..... . . Larry Willick

Hi Larry, thank you for your kind words about our team! We are thrilled to hear that Simmie, Onkar, Chris and our administrative staff have provided you with the necessary support with your sleep equipment. We are grateful for the opportunity to assist in your journey towards better sleep! - the Coastal Sleep Team

Vanessa Gilera
Date: 03.29.2023

“I can’t say enough about the wonderful experience I had with Coastal Sleep. The staff at the White Rock location are amazing. I was so impressed with the care and support they offered me. Vanessa is such a sweetheart and totally put me at ease on my first visit and really helped me to understand my sleep apnea and find the right CPAP for me. She truly care about their patients and it shows!” Thank you

Cezary C

Cezary, thank you so much for taking the time to share your feedback on your recent visit to Coastal Sleep. We are delighted to hear that our team at the White Rock location, particularly Vanessa, provided you with the care and support you needed to find the right CPAP machine. - the Coastal Sleep Team

Customer Service
Date: April 6/23

My husband has been using an old sleep apnea machine which is hard to travel with and we were told about a mini version. I reached out to Chris Cheema who works at coastal sleep at the 96 ave location in surrey inquiring about it and he had me in touch with his staff at the coastal sleep location immediately. Lovepreet, Sandip, and Gina were a great help with all our questions and to booking us in quickly for a consultation for these machines that are hard to come by. They also worked around getting my husband it for an apt for after work so he didn’t have to miss work. My husband met with Chris and was able to get everything he needed and was explained on how to use everything clearly. I would like to thank Chris and his team from Coastal Sleep on such a great experience and such great help on getting our mini cpap machine and to claiming it through your benefits. Everything is taken care of and we don’t need to worry about anything!!

Hi Raveena, thank you for taking the time to share your thoughts on your recent visit! It is wonderful to hear that you found our team, particularly Chris, to be helpful and knowledgeable. We're glad to have been able to assist you in finding the travel CPAP machine and ensuring the claim process was easy for you! - the Coastal Sleep Team

 by Margaret
Thanks, Simmie
Date: April 5, 2023

Thanks to Simmie at Coastal Sleep for her patience and kind manner. It took me quite a while ( and a few different masks) to get comfortable with the CPAP machine but she kept trying one more and one more and I think we are finally where I need to be. Her instructions and explanations were always clear and she showed real concern for my well being through this process.
My husband and I are both customers or, as one fellow online says, “ papper people”, at Coastal Sleep. We feel fortunate that they are only 5 min. from our home and that we can count on it being a positive experience when we visit them. Thank you again, Simmie.

Hi Margaret, thank you for taking the time to share your thoughts with us. We are grateful for your kind words about Simmie's patience and kindness during your journey with the CPAP machine. We understand that it can take time to adjust to the treatment, and we are thrilled that she was able to provide such great support! - the Coastal Sleep Team

Happy customer
Date: April 5 2023

I’ven been visiting the Richmond location for about 4 years and it’s always been a wonderful experience . Ray has always been very helpful , polite, friendly and knowledgeable . The lady in the reception( sorry I forgot her name ) is also very courteous and has always been willing to submit the insurance claim on my behalf . All in all, thank you to all the wonderful team at Coastal sleep in Richmond and specially to Ray for all his wonderful work .! Carlos

Hi Carlos, we appreciate your kind words about our team, especially Ray, who truly goes above and beyond to provide support to our patients. We are also glad to hear that our staff was able to assist you with your insurance claim. - the Coastal Sleep Team

 by Emelou
Pleasant experience
Date: 4april2023

A big thank you to Inga who's been very patient and reassuring during the whole trial period for my CPAP machine. At the end of the trial, she didn't even have to convince me to get it, simply because with all the follow up she did with me. I felt her support and genuine concern. She's knowledgeable and goes the extra mile for her clients to feel reassured and she certainly takes time to answer any issues. Thanks Coastal Sleep for employing competent staff.

Hi Emelou, we are delighted to hear that Inga provided you with excellent care during your CPAP trial. It is wonderful to hear that her knowledge and dedication helped you feel reassured and confident in your decision to continue with treatment. We are so grateful to have Inga as part of our team at Coastal Sleep, and we will be sure to pass along your kind words to her. - the Coastal Sleep Team

Date: March 2023

Jasleen at Coastal Sleep was amazing. She went over and above in all aspects of customer service. Patiently answering all my questions while demonstrating the use of the equipment. I highly recommend Coastal Sleep and its staff for their excellence in customer care and service.

Hi Isabella, thank you for taking the time to share your experience, and for recognizing Jasleen's effort! We are thrilled to hear that she provided you with exemplary customer service, and that you found her to be knowledgeable and patient. - the Coastal Sleep Team

Page 1 of 23:
«
 
 
1
2
3
 
»