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Thank you Steffi for doing a great job on following up with me on ordering the accessories I needed! You were a pleausre to communicate with and you made the process as seemless as possible. Thank you for your great service!
We are thrilled to hear Steffi was able to seamlessly care for you and your CPAP needs! -the Coastal Sleep Team
I am so new to this process and initially was very concerned as to what to expect. Meeting Vanessa and Team helped me understand that my fear was normal and to trust the process. Vanessa walked me through the in's and out's of the machine set up and mask breathing attachments. One thing that helped alleviate my concerns had to do with the mask fitment. Not everyone naturally adapts to one size fits all mask. It's important to keep asking questions otherwise one might just think CPAP is not for me. Each person needs to take responsibility for explaining if and why the masks are not working, I did! If you don't say anything, the Respiratory Therapist cannot help you. This can be a lengthy process and it needs to be in some ways. It's YOUR life and sleep that needs to be improved. Hat's off to Vanessa and the front line staff for going above and beyond. Appreciate the follow up calls and the trials as we work towards perfecting my work in process!
We are delighted to hear Vanessa was able to provide a positive experience for the overall process. It is patients like you that remind us dedication to our work can produce exceptional results. We strive to put our patients comfort, health and education first. Thank you for allowing us the opportunity to make a difference in your sleep health. - the Coastal Sleep Team
Even after being diagnosed with severe sleep apnea, I was reluctant to use a CPAP machine. After meeting with Vanessa, she made using the machine a breeze. Everything was well explained and all I needed to do was take it home and plug it in. Vanessa gave excellent support, making sure I was happy with it before billing my health care provider and ensuring that I was fully covered, which was much appreciated.
Highly recommend Vanessa and Coastal Sleep.
Kelly, thank you for your kind words. We're glad your transition to better sleep was made easier by our team! - the Coastal Sleep Team
Very very knowledgeable staff. Very interested in patient care as well as other health conditions that may affect sleep issues. Would highly recommend Coastal Sleep
Simmie is an excellent therapist making sure I have all that I needed to know about my equipment. Good follow up visits. Very informative sessions
Thank you for taking the time to spread the word on Simmie's phenomenal services! -the Coastal Sleep Team
Nicola has been nothing but encouraging and patient with both my husband & I while we adapted to using the CPAP machine. My husband had a more difficult time but she never gave up on him. We're so thankful for all the progress we've both made with Nicola's help. There's so much to learn but we're finding our way with her help. Thank you, Nicola! The office staff is just great as well. We appreciate all the help. Everyone made us feel comfortable. Thank you!
Nancy and Gary, thank you for your kind words! We appreciate your positive comments on Nikola's efforts in making sure everyone is well taken care of. - the Coastal Sleep Team
I was diagnosed with Sleep Apnea 4 years ago but had difficulties with side affects from the CPAP machine. At that time I was with a different clinic. I decided this year to try Coastal Sleep and see if they could help me. I am so glad I did! Navpreet is very knowledgeable and very kind. She knew what to do right away and I am now the owner of a CPAP machine that is giving me restful sleep at night. I use it every night for the full night and am beginning to feel more like myself after years of lacking sleep. I highly recommend Navpreet and Coastal Sleep.
Barb, thank you so much for your kind words and recommendations! We are happy to assist you throughout your CPAP and sleep apnea journey. Navpreet will be delighted to hear she was able to provide you with outstanding and knowledgeable service. Thank you for your review. - the Coastal Sleep Team
I recently purchased a CPap from Coastal sleep and dealt with Danny McLeod. He couldn’t have been more helpful and friendly. He answered my e/mails promptly and whenever I was in the office he treated me with good humour and made me feel that no question was too stupid. A really nice young man and an asset to the Company. He deserves 5 stars.
Also the receptionist was polite and friendly
An added bonus was being greeted by a beautiful dog. It just proved to me what a great company to deal with.
Dorothy, we are thrilled to hear about your positive experience with our knowledgeable Danny Mcleod and his four legged business partner! Danny will be available for you throughout your sleep apnea journey and is honored to assist. - the Coastal Sleep Team
Good reliable service from Mauricio, Issabela and Mandeep at the Abbotsford Coastal Sleep office. Lots of patience, thorough explanations and no pressure. Great all around customer service.
Thank you for your kind words Doug! We look forward to checking in with you in the new year. - the Coastal Sleep Team
Nikola and the people diagnosed my rather severe sleep apnea and provided me with the cpap machine which l have been using faithfully for some 6 months, now. No longer do l wake up from a sleep struggling for breath. But perhaps the best part is l no longer keep my roommates awake with my extremely loud snoring. With the mask on l don't make a sound!
I must also mention that Nikola knew a thing or two about the correlation between sleep habits and mental health, interesting for me as a person with schitzophrenia.
Thankyou to Nikola and the rest of the staff at Coastal Sleep. You've made such a positive difference in my life.
Nicole, we are so honoured to have played such a positive role in the management of you sleep health. We are so excited and happy for you, that you have been experiencing a relaxing and full nights sleep! Thank you so much for your kind words. -the Coastal Sleep Team