Philips Respironics Medical Device Recall:
We understand from Philips that they continue to work towards a full launch of their corrective action program in Canada. Philips has not finalized with us any details regarding their corrective action program or the role they want us to have in it. As of today, Philips continues to advise that logistical and supply chain challenges are impacting their ability to support a meaningful remediation program in Canada. As well, this situation is made more difficult by a global shortage of CPAP devices which is negatively impacting supply for all manufacturers in Canada. We will stay connected with this important matter and post on our website any information we receive from Philips including any details we receive about their corrective action program in Canada.
On Tuesday, November 16, 2021, Philips provided an update to their guidance around the continued use of your CPAP. The Philips Medical Recall Letter (“Philips Medical Recall Letter”) is available. The advice is that you talk to your health care provider to decide on a suitable treatment for your condition which may now include “continuing to use your affected device, if your health care provider determines that the benefits outweigh the risks identified in the recall notification”.
We have not vetted nor verified any of the information in the Philips Medical Recall Letter related to the continued use of the CPAP device for accuracy, completeness, efficacy or validity. As well, Health Canada has not yet commented on this recent development but have previously advised that individuals affected by the Recall speak with “your physician or medical device provider first before stopping or changing how you use your product, as the benefits of using these devices may outweigh the risks for many users”. For a link to the existing Health Canada recommendations please also visit: https://recallsrappels.canada.ca/en/alert-recall/philips-respironics-recalls-several-models-cpap-and-bilevel-papmachines-and.
We are not responsible for any use of, or reliance upon, the Philips Medical Recall Letter or the Health Canada recommendations but want to let you know that information is available. We strongly recommend that you discuss this matter with your primary health care provider before making any decision about treatment options to meet your individual needs. Further information on this Recall can also be found through the Canadian Thoracic Society and the Canadian Sleep Society.
The Coastal Sleep Team
Any update on the Philips Respironics Update? I registered my device with Philips after the notice came out in July, but I have yet to hear anything. I continue to use my device in the interim.
Hello Johann, thank you for your inquiry. We have sent you an email in response to your question.
I registered my device with Philips after the recall notice came to my knowledge. My confirmation code is: 2021101901064344
But unfortunately till today I didn’t receive any information/guidance from Philips.
Hello Faheemul,
Thank you for reaching out to us with your question! We have sent you a response via email.
I registered my machine when notified, but have not received an update. I now need to buy a new mask, as the original one is leaking. Please respond.
Thank you.
Hello Tom, we have sent you an email in response to your inquiry! Please expect a phone call from our clinician soon.
Hello
I was just trying to get an update on the Philips CPAP recall.
Do you have any current information.
Thanks very much!
Bob
Thank you for reaching out! We have sent you a response via email.
Any update on the Philips Respironics Update? I registered my device with Philips after the notice came out in July 2021, but I have yet to hear anything. I continue to use my device in the interim.
Hi, I sent this in last year for the recall and am still waiting to hear back. Please advise
Mike, we have sent you an email in response to your inquiry! Thank you.
Any news on the recall?
Hello Andy, thank you for reaching out! We have sent you a response via email.
What is the status of the Phillips recall? What is Coastal Sleep doing for their clients? I did not purchase my Dreamstation from Phillips, I purchased it from Coastal Sleep.
Hello Brooke, thank you for reaching out! Your clinician has responded to you via email today.
Hello, I’m also looking for an update please.
Hello, we have sent you an email in response to your inquiry! Thank you.